At WIN SOURCE TECH, we are committed to protecting the privacy and security of your personal and business information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website and services. By accessing or using our website, you consent to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide, improve, and personalize our services. This includes:
Personal Information: When you create an account, contact us, or interact with our services, we may collect personal details such as your name, email address, phone number, company name, job title, and other contact information. This helps us provide personalized support and services.
Business Information: As an IT distributor, we may also collect data about your business, such as the industry, company size, products or services you use, and your preferences. This allows us to tailor our offerings to best meet your business needs.
Usage Data: We gather information about how you interact with our website, including your IP address, browser type, pages viewed, time spent on pages, and referring URLs. This helps us improve website functionality and user experience.
Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and enable certain functionalities. Cookies may track your preferences and session data. You can modify your browser settings to control or disable cookies, but doing so may affect the website’s performance.
2. How We Use Your Information
We use the collected data for a variety of purposes, which include but are not limited to:
Service Provision: To provide, maintain, and improve the IT solutions and services you request, including product inquiries, account management, and technical support.
Customer Support: To communicate with you regarding your service requests, respond to inquiries, troubleshoot technical issues, and assist with your account-related matters.
Personalization: To personalize your experience by providing product recommendations, customizing content, and offering tailored services based on your business and preferences.
Marketing and Communications: With your explicit consent, we may send promotional materials or newsletters to inform you about new products, services, or special offers. You can opt out of these communications at any time by clicking the unsubscribe link or contacting us directly.
Compliance with Legal Obligations: We may use your information to comply with legal obligations, enforce our Terms of Use, protect our rights, or resolve disputes.
3. How We Protect Your Information
We take the security of your personal and business data seriously and implement a variety of industry-standard security measures, including:
Data Encryption: Sensitive information (such as login credentials) is encrypted using secure SSL/TLS protocols to protect data during transmission.
Access Control: We implement strict access control procedures to ensure that only authorized employees or service providers have access to your data. This helps prevent unauthorized access or disclosure.
Regular Audits and Monitoring: We conduct regular security audits and monitor our systems to detect and prevent unauthorized access, data breaches, or other security threats.
Despite these precautions, no data transmission or storage system can be completely secure. We cannot guarantee the absolute security of your information but commit to using commercially reasonable methods to safeguard it.
4. Sharing and Disclosure of Information
We do not sell, rent, or lease your personal or business information to third parties. However, we may share your data in the following circumstances:
Service Providers: We may share your information with trusted third-party vendors and service providers who perform business functions on our behalf, such as cloud hosting services, technical support, and data analytics. These third parties are contractually obligated to safeguard your information and only use it for the purpose of providing the contracted services.
Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation. This may include sharing information to protect our rights, investigate fraud, prevent illegal activities, or comply with legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes, and your information will continue to be protected under this Privacy Policy unless stated otherwise.
5. Your Rights and Choices
As a user of our services, you have certain rights over your personal data. Depending on your jurisdiction, you may have the following rights:
Right to Access: You may request access to the personal data we hold about you, including the right to receive a copy of that data in a structured, machine-readable format.
Right to Rectification: If your personal information is inaccurate or incomplete, you have the right to request corrections or updates.
Right to Erasure: You may request that we delete your personal data when it is no longer necessary for the purposes for which it was collected, subject to legal obligations or legitimate business interests.
Right to Restrict Processing: You have the right to request the restriction of processing your personal data in certain circumstances, such as when the accuracy of the data is contested.
Right to Object: You may object to the processing of your personal data in certain situations, particularly where we are processing your data for direct marketing purposes.
Marketing Preferences: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the email or by contacting us directly.
To exercise these rights, please contact us.
6. International Data Transfers
As an international IT distributor, we may transfer your information to countries outside your jurisdiction, including jurisdictions that may not offer the same level of data protection as your country. By using our services, you consent to such transfers of your data and agree to the terms of this Privacy Policy.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information as quickly as possible.
8. Changes to This Privacy Policy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware of such data collection, we will promptly delete it.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under applicable data protection laws, please contact us at service@win-source.net.